PRIVACY POLICY
Effective Date: September 2025
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At Afrique Robes, your privacy matters. This Privacy Policy outlines how we collect, use, protect, and manage your personal information when you visit or make a purchase from www.afriquerobes.com.
By using our site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit or interact with our website, we may collect the following types of information:
• Personal Information: Name, email address, phone number, shipping address, billing address, and payment details provided during checkout or through contact forms.
• Device Information: IP address, browser type, time zone, and certain cookies that help us understand how visitors navigate our site.
• Order Information: Purchase history, order details, and customer preferences.
We do not store credit card numbers or full payment details. All payments are processed through secure, third-party payment providers.
2. How We Use Your Information
We use the information collected for the following purposes:
• To process and fulfill your orders
• To communicate with you about your order status, delivery, or customer support
• To send you promotional updates (only if you opt-in)
• To improve the performance, layout, and content of our website
• To detect and prevent fraudulent activity
3. Cookies and Analytics
Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
• Remember your preferences
• Analyze website traffic and visitor behavior
• Improve functionality and user experience
You can choose to disable cookies through your browser settings, though this may affect site performance.
We also use third-party analytics tools such as Google Analytics to track site usage and performance. These services may collect anonymous data in accordance with their own privacy policies.
4. Sharing of Information
We respect your privacy and do not sell or rent your personal data to third parties. However, we may share your information with:
• Service providers such as payment processors and shipping couriers, only as necessary to complete your order
• Email marketing tools, if you’ve opted in to receive newsletters
• Legal or regulatory bodies when required to comply with applicable laws
All third-party partners are required to handle your data in compliance with applicable data protection laws.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purpose for which it was collected, including to comply with legal, accounting, or reporting obligations.
You may request that we delete your personal information at any time by contacting us.
6. Your Rights
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request that your data be corrected, updated, or deleted
• Withdraw consent for marketing communications
To exercise any of these rights, please contact us at [insert your customer support email].
7. Security
We take reasonable precautions to protect your personal information. All sensitive data (such as payment info) is encrypted during transmission and processed through secure platforms.
However, no method of transmission over the internet is 100% secure. By using our site, you acknowledge this risk.
8. Children’s Privacy
Afrique Robes does not knowingly collect personal data from children under the age of 18. If we become aware that we have collected data from a minor without parental consent, we will take steps to delete that information immediately.
9. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal obligations.
The latest version will always be posted on this page. Your continued use of the site constitutes your acceptance of any changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Afrique Robes
Email: shopafriquerobes@gmail.com
Website: www.afriquerobes.com